Booking Terms And Conditions

  • All payments are in USD (United States Dollars)
  • Payment should be made by Telegraphic transfer to J.M. Tours account in Tanzania
  • Foreign checks are not accepted
  • Upon confirmation of availability, the client is required to pay a 50% deposit to secure the booking, this booking is non-refundable
  • The client should obtain insurance that will cover cancellation for any reason should the client be unable to travel.
  • Safari is confirmed once the deposit is received and hotels have been paid.
  • If the deposit has been paid rest can be paid a month before arrival, USD or Tshs cash on arrival, or by Credit card (For Credit card 6% bank charge is added to the cost) 

Cancellation & Refund Policy:

  • Upon confirmation of availability, the client is required to pay a 50% deposit to secure the booking, this booking is non-refundable
  • J.M. Tours Ltd will refund the money paid by the client and not spent deducting costs that occurred. All hotels have different policies, basically, cancellations from 60 – 45 days before an intended stay will be charged, the amount will depend on how many days, no shows, and cancellation between 2 – 15 days will be charged 100%.
  • Cancellation includes changing hotels because of plan deviation or delayed flights.
  • Costs already paid to parks cannot be refunded. 

Note: If cancel and are part of a group, the refund amount will be determined by J.M. Tours Ltd.

Note: J.M. Tours Ltd may adjust the refund amount depending on the policies of the hotels, as all hotels have their own policies.

Communications and correspondence

To avoid travel frauds/scams, make sure all of your communications with us go through the following channels:

  • Emails: info@jmtours.com and jmtours@habari.so.tz 
  • Phone and WhatsApp: all phone numbers published on J.M Tours Ltd website
  • Other means of communication: online chat on our website

Vaccinations

We are the tour operator and expect to get answers to issues concerning your trip with us. The benefits of vaccination greatly outweigh the risks, and we strongly advise you to seek a licensed physician before traveling to Tanzania.

Travel Insurance

Participation in our safari trips is advisable on having travel insurance. Such insurance should cover emergency medical expenses for any personal injury, evacuation and repatriation, cancellation and curtailment, and other reasonable expenses.

Keep in mind that our vacation packages do not include insurance. We will assist you to the best of our ability, but we will not be held liable for any positive outcome of your insurance claim.